Privacy Policy

Welcome to BY ZMR, owned and managed by Ziad Mohd Rasool General Trading Company LLC. This Privacy Policy explains how we collect and use information on our website. Please note that this policy applies exclusively to our online services and does not cover data collected offline. For more details, please review the sections below.
We would like to clarify that BY ZMR and Ziad Mohd Rasool General Trading Company LLC are not responsible for the content or privacy practices of external websites linked to or from our platform.

1. INFORMATION COLLECTION

We use various methods to collect information to improve your experience on our website. The personal data collected is used for:
- Simplifying your interactions with the site.
- Ensuring efficient order processing.
- Personalizing content to better suit your preferences.
- Informing you about new products, services, and updates.

A. REGISTRATION AND ORDERING

To access certain areas of the site or make purchases, users must complete an online registration form. This process requires personal information such as your name, shipping and billing address, phone number, email, and card details. These details are used exclusively for transaction purposes and are not stored in our records.

B. EMAIL ADDRESSES

You may provide your email address for activities like entering contests, receiving notifications, subscribing to newsletters, or accessing special offers. Participation is entirely voluntary, and you can choose whether to share your email. Submitted email addresses may be used for contest notifications and other communication purposes.

C. COOKIES AND OTHER TECHNOLOGY

Our site uses cookies and web beacons to enhance navigation, recognize users, and monitor site activity. Cookies are small text files stored by your browser, while web beacons help deliver cookies and track site usage. Third-party advertisers may also employ cookies and web beacons to assess ad effectiveness, but this information is not linked to personal data.

Importantly, our cookies do not access or collect confidential user information and are not classified as "spyware." For example, Facebook may use cookies and web beacons to track visited pages and purchased products, but this data is not connected to personal details collected on our site.

While most browsers are set to accept cookies by default, you can adjust your settings to reject cookies or remove them from your device. However, disabling cookies may limit access to certain features on the site.

D. LOG FILES

Our server automatically recognizes Internet URLs and logs IP addresses for system administration, order verification, marketing analysis, and troubleshooting. (An IP address indicates the location of your device on the Internet.)

E. AGE

We are committed to protecting children's privacy and do not knowingly collect information from individuals under 13 years old. By using the site, you confirm that you are either 18 years of age or using the site under the supervision of a parent or guardian. Children under 13 are advised not to submit personal information.

2. INFORMATION USE AND DISCLOSURE

A. INTERNAL USE
We utilize personal information internally to process orders, provide customer support, enhance site content, and develop marketing initiatives.
B. COMMUNICATIONS
Your personal information is used to communicate with you regarding the site, your orders, and deliveries. Occasionally, you may receive service-related announcements when necessary. While you can unsubscribe or opt out of future emails (see the opt-out section for details), emails related to your orders cannot be opted out of, as they are essential for communication about your purchases.
C. EXTERNAL USE
We do not sell, rent, trade, or share personal or financial information with third parties, except in the following cases:
• When service providers perform specific functions on our behalf.
• To comply with legal requests or court orders.
• To protect our legal rights, enforce agreements, or ensure the safety of ourselves and others.
• In the event of a business merger or acquisition, where disclosure may be necessary.

3. DATA SECURITY

The site employs physical, electronic, and administrative measures, including SSL (Secure Sockets Layer) encryption, to safeguard personal information. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information.
While industry-standard precautions are taken, complete security cannot be guaranteed. 100% complete security does not presently exist anywhere online or offline.