Frequently Asked Questions
Delivery within the UAE is free of charge for orders over 200 AED.
For other GCC countries, a shipping fee of 60 AED applies, but shipping is free for orders over 600 AED.
For international shipping, a fee of 110 AED will be charged.
Order processing takes 1 to 3 days, ensuring your purchase has proceeded
accurately and efficiently.
Delivery times in the UAE range from 3-6 working days, 6-10 working days for other GCC countries, and up to 14 working days for international shipping.
Yes, our hassle-free return policy accepts returns. Upon successful return approval, customers will receive a refund within 3 to 7 working days.
Return fees within the UAE are free, and the company covers the return costs, while delivery fees to other countries will apply to the return.
When there is a manufacturing defect that violates the specifications as long as the product is not used.


